I just hope Stephanie Szymanski does not answer it because her responses to others issues have been the utmost coldest. It's been a week and no response so decided to write a review. We all know monthly comps are based on your play not card color. I asked for a temporary Diamond card so I could at least feel like a VIP for a little while. Since I was treated badly I asked not for any type of monetary or food or hotel compensation since we all know that on the merest complaint no matter if the person is wrong or right the casino will at least try to pacify the person with some form of a comp.I was not offered anything. So maybe I am wrong and Soaring Eagle is not racist so why treat me like I was playing pennies with a max bet of a dime? Idk I tried to find out but was dismissed and invited to come back and try again to get a hand pay and make sure I am a good boy and ask for my picture to be taken this time. Yeah this would be odd since Soaring Eagle is a native American casino and native were horrendously mistreated by white people. I forgot to mention that the people who were asked were good looking white people and to be fair I did see a scattering of people on the page that were not white I assume they knew they had to ask massa for this privilege. 1) I am not white 2) I am obese 3) I am handicapped 4) I am not appealing to look at And or 5) my hair was wild in a fro style Why would I not be asked especially when I won more than at least one of the people that did have their picture posted? Does Soaring Eagle discriminate? I feel that they do discriminate. So why wasn't I asked? I had not 1 but 2 handpays in May? I assume it is for one or more of the following reasons. Strange right? The director said people are not asked but I witnessed 2 being asked. This seemed to be an odd way to show off that people win so I went back and watched 2 people be asked if they wanted their picture taken to be shared on Soaring Eagles website. He explained that if you win a handpay and want your picture on their website you have to ask for that service. I contact Misti Houle (if I spelled your name wrong I am sorry) She forwarded my complaint and I received a response from Kirk Walraven (If I spelled your name wrong, I apologize) Kirk says he is the Director of Slot Operations. I attempted to resolve this issue before writing a review.

Bingo soaring eagle casino nov. 18 2018